| Individual | Individual | Registered organization | |
| One included user | One user | Each active organization member | |
| Unlimited | Unlimited | Unlimited | |
| Included | Included | Included with organization policy controls | |
| 5 per month | Unlimited under reasonable use | Unlimited under reasonable use | |
| Up to 3 | Unlimited under reasonable use | Unlimited under reasonable use | |
| Unlimited under reasonable use | Unlimited under reasonable use | Unlimited under reasonable use | |
| Primary recipient | Multiple participants | Members, groups and external parties | |
| Not included | Personal and platform | Personal, organization and platform | |
| Not included | Personal library | Personal and shared organization libraries | |
| Included | Included | Included | |
| Not included | Included | Included | |
| Basic permissions | Roles, restrictions, watermarking and MFA | Roles, restrictions, policies and internal notes | |
| Not included | Personal | Personal and organization | |
| Not included | Not included | Included | |
| Respond to requests shared with you | Included | Included with organization Templates | |
| Not included | Up to 25 at a time | Unlimited under reasonable use | |
| Not included | Up to 10 | Up to 100 | |
| Not included | 100 files, 250 MiB | 200 files, 500 MiB | |
| Not included | 5 GiB | 100 GiB per organization | |
| Not included | Coming soon | Approvals, conditions, actions and escalations | |
| Not included | Not included | Roles, groups, member policies and shared content | |
| Basic Exchange activity | Extended Exchange activity | Audit workspace, exports, retention and integrity | |
| Not included | Not included | SSO, SCIM, registered applications and webhooks | |
| Self-service help | Email support | Priority support |
External clients are not seats. Clients can complete Exchanges without joining your organization or purchasing an account.Business billing stays simple. Every active organization member is one paid seat.Reminders run inside a workflow. Workflow automation, including reminders, is a Business capability today. It is not part of the Free or Personal plans, and we will only publish a Personal option once it exists.Prices are in rand. Published prices include 15% VAT where DocuHyphen is required to charge VAT.